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Healthcare Process Automation: Success Stories

Automation has become an integral part of healthcare management today. It revolutionizes the efficiency of the sector by enabling coordination around the patient without manual intervention.

The use of RTLS in combination with orchestration applications enables effective automation of processes in the healthcare sector. RTLS plays a crucial role in orchestrating tasks such as room allocation, test scheduling, and coordination between departments and medical professionals. The real-time patient location provided by RTLS benefits management and decision-making by keeping medical and administrative staff informed. It automates data collection and updating, streamlining coordination and eliminating manual tracking. It also improves information management, increasing the efficiency and quality of care. Compared to manual processes, RTLS eliminates manual entries, reduces administrative workload, and minimizes data entry errors. Patient information is recorded automatically, allowing medical staff to focus on direct care.

However, not just any RTLS-based solution will do. While it is possible to adapt systems from other industries, it is true that a hospital has its own workflows, processes, and completely specific tasks. In fact, they differ not only from hospital to hospital but also from department to department. Areas as complex and different as the surgical or emergency block do not work in the same way, so the approach to them must be different.

At MYSPHERA we have developed two specific solutions for each of these areas (ORvital and STELA), but we even go a step further, as we are able to adapt them to the needs of each team we work with.

A joint implementation with the healthcare professionals who are going to work with our solutions on a daily basis has enabled us to optimize the automation of processes and tasks to the maximum. And this is precisely the key to some of our success stories.

ORvital case study at Vall d’Hebron Hospital

In 2017, Vall d’Hebron Hospital identified the need to increase its capacity to perform surgeries and thus control the growth of the waiting list, ensuring that patients are operated on within the established times. To address this challenge, they contacted us to implement our RTLS tracking and tracing technology in the Surgical Block. Precisely from this collaboration came the idea of going one step further and converting our RTLS tool into a complete and integral solution that not only allowed us to know the traceability of material and patients but was also capable of automating processes and tasks. A joint work from which ORvital was born.

After several years of implementation, our greatest success story is not only the positive feedback from the healthcare professionals who work with the solution on a daily basis but also the figures.

Since 2018, operating theatres have increased their occupancy by more than 12% and the number of surgeries has increased by 16%, i.e. it is as if they had been in operation for 13 months compared to previous periods.

  • The average start time of 19 operating theatres has been reduced by 35 minutes.
  • Compared to 2017, unplanned extensions have been reduced by more than 50%.
  • The occupancy rate of PACU beds in 2017 vs. 2019
  • The average time of manual annotation in SAP of surgical times is 5′. The average of 35 interventions/day is 3h / day. With ORvital it is a different automatic task.

STELA success story at the University Complex of Navarre

Being aware that each hospital department has specific needs, we knew that ORvital could not adapt to Uregencias. Therefore, starting from the same base, the RTLS, we developed STELA.

Since its implementation in 2018 in the Navarra University Complex, our solution has been a success in terms of patient management and coordination.

Some of the most notable figures:
🔹 Average time to be visited: -40%.
🔹 Average length of stay: -10%.

Such has been the success of STELA that ORvital was also deployed in the surgical ward in 2023. So two of the hospital’s most complex departments now have efficient solutions to streamline patient flow, reduce waiting times and improve the overall patient experience.

And over the past few years, STELA has continued to reap success with its implementation in 2023 in a reference hospital such as the 12 de Octubre in Madrid.

With more than a decade of experience in the healthcare sector, we are aware of the importance of technologies adapting perfectly to hospital environments and not the other way around. Thanks to this adaptive mentality, we have managed to get more than 50 hospitals (Hospital Virgen del Rocío in Seville, Hospital General in Valencia, Hospital Reina Sofía in Córdoba, Hospital Sant Joan de Déu in Barcelona, Hospital Virgen de las Nieves in Granada, Hospital Saint Joseph in Paris, Canterbury Hospital in the UK, Hospital de Torrejón, Hospital San Pedro in Logroño…) to incorporate our solutions, providing significant improvements in the efficiency and quality of medical care.

Save time.
Improve care.