Privacy Policy

It is MYSPHERA S.L.’s commitment to inform users of the website about its policy regarding the processing and protection of users’ data collected by MYSPHERA during the viewing of the site or the use of the services offered on it.

By personal data, any numerical, alphabetical, graphic, photographic, acoustic, or any other type of information concerning identified or identifiable individuals is understood.

  1. Who is responsible for the processing of your data?

The entity responsible for the processing of your data is MYSPHERA S.L. (hereinafter, “MYSPHERA”), with CIF B98409634 and registered office at Ronda Auguste y Louis Lumiere 23, Nave 13, Paterna (Valencia).

This Privacy Policy regulates access and use of the website (hereinafter, the “Website“) that MYSPHERA makes available to Internet users (hereinafter, “Users“) interested in the content (hereinafter, “Content“) and services (hereinafter, “Services“) offered by MYSPHERA on it.

Contact email: gdpr@mysphera.com

  1. Recommendations

Please read and follow the following recommendations:

  • Keep your device equipped with antivirus software duly updated against malicious software and spyware applications that may endanger your internet browsing and the information stored on your device.
  • Read and review this Privacy Policy and all legal texts made available by MYSPHERA on the Website.
  1. Information about the data that MYSPHERA collects through the Website

For the proper functioning of the Website, MYSPHERA may have access to the following data provided, where appropriate, by the User:

  • First and last name.
  • Phone number.
  • Email address.
  • Academic and professional data.
  1. Why is MYSPHERA authorized to process your personal data?

The legal basis for MYSPHERA to process User data through this Website is the consent given by the Users.

In this sense, MYSPHERA processes Users’ personal data to enable the requested business relationship by the user and, in the case of separate express consent, sending commercial communications and/or newsletters about its own products and/or services.

By accepting this Privacy Policy and checking the corresponding boxes, the User gives consent to these processes.

MYSPHERA is committed to protecting your privacy and personal data. For this reason, your personal data is securely stored and treated with the utmost care, in accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016, on the protection of individuals concerning the processing of personal data and the free movement of such data (hereinafter, “GDPR“).

The User may withdraw their consent at any time by sending a message to the following email address: gdpr@mysphera.com

  1. What are the purposes of processing your personal data?

The personal data collected by MYSPHERA may be used for the following purposes:

  • Regarding the provided contact channel, the purpose is to respond to the user’s request related to the services provided by MYSPHERA.
  • Concerning the “Work with us” channel, the purpose is to involve the user in the personnel selection process carried out by MYSPHERA.
  • It is informed that certain website functionalities depend on the use of cookies, so in case the possibility of their use has not been denied, certain information related to the user’s use of the website will be processed. You can view the conditions for their use in the “Cookies Policy.”
  • To comply with legal obligations.
  • Advertising and direct marketing actions about our products and services and improving our services, in case consent has been given for this.
  • In the event of subscribing to the newsletter, the purpose is to keep subscribers informed of the news produced by MYSPHERA.
  1. The truthfulness of the data provided by Users

The User guarantees the accuracy of the personal data provided and undertakes to inform MYSPHERA of any modification thereof. The User will be responsible, in any case, for the truthfulness of the data provided, with MYSPHERA reserving the right to exclude from the services any User who has provided false data, without prejudice to other actions that may proceed in law.

It is recommended that Users protect their data with the utmost diligence using appropriate security tools. MYSPHERA will not be responsible for any theft, illegal modification, or loss of data.

Any modification or update of the data must be communicated to MYSPHERA through the means of communication provided in this Privacy Policy.

  1. Data retention

The protection of the privacy and personal data of Users is very important to MYSPHERA. Therefore, MYSPHERA makes every effort to prevent the User’s data from being used improperly. Only authorized personnel have access to User data.

The personal data of the User will be kept as long as their MYSPHERA account remains active for the processing for which they were provided, provided that the User has not revoked their consent by requesting the deletion of their account or the erasure of certain personal data from the Website. Subsequently, if necessary, MYSPHERA will keep the information blocked for the legally established periods.

MYSPHERA undertakes to comply with its obligation of secrecy and confidentiality regarding personal data by applicable law.

  1. User rights

Users have the right to:

  • Access their personal data.
  • Request the rectification of any inaccurate data.
  • Request the deletion of their data.
  • Request the limitation of the processing of their data.
  • Object to the processing of their data.
  • Request the portability of their data.

Likewise, Users have the right not to be subject to decisions based solely on automated data processing.

The User can exercise all these rights at the following email address: gdpr@mysphera.com, indicating the reason for their request and providing a copy of their ID.

Without prejudice to any other administrative remedy or judicial action, the User has the right to file a complaint with a Control Authority, especially in the Member State where they have their habitual residence, place of work, or the place of the alleged infringement, if they consider that the processing of their personal data is not in accordance with the regulations, as well as in the event that the exercise of their rights is not satisfied. The control authority to which the complaint has been submitted will inform the complainant about the progress and outcome of the complaint.

  1. Data security

The protection of the privacy and personal data of Users is very important to MYSPHERA. Therefore, MYSPHERA has taken all measures within its reach to prevent their data from being used improperly, allowing access only to authorized personnel.

MYSPHERA maintains adequate security for the protection of personal data following applicable law and has established all technical means at its disposal to prevent the loss, misuse, alteration, unauthorized access, and theft of data provided by the User through the Website, without prejudice to informing you that security measures on the Internet are not impregnable.

MYSPHERA undertakes to comply with the duty of secrecy and confidentiality regarding personal data in accordance with applicable law.

MYSPHERA will not be responsible for damages and losses that may arise from the breach of this obligation by the User.

  1. Transfers and/or disclosures to third parties

In general, MYSPHERA will not transfer personal data to third parties, except in situations where it is mandatory by law or some services have been outsourced for the normal functioning of MYSPHERA and/or the website.

MYSPHERA seeks to ensure the security of personal data when they are sent outside of MYSPHERA and ensures that third-party service providers respect confidentiality and have appropriate measures to protect personal data. These third parties are obligated to ensure that the information is treated following data privacy regulations.

Also, in some cases, the law may require the disclosure of personal data to public bodies or other parties and only the strictly necessary information will be disclosed to fulfill these legal obligations.

MYSPHERA may disclose your data to the following categories of providers:

  1. Questions

If you have any doubts about our Privacy Policy, please contact us by sending an email to gdpr@mysphera.com. Also, if you believe that your rights are not adequately safeguarded, you have the right to file a complaint with the Spanish Data Protection Agency.

  1. Acceptance and Consent

The User declares to have been informed about the conditions regarding the protection of personal data, accepting and consenting to their processing by MYSPHERA, in the manner and for the purposes indicated in this Privacy Policy.