Emergency department, an essential pillar in the healthcare ecosystem, stands out as a sector of intense activity and a constant flow of patients. This delicate balance can easily be disrupted by unforeseen situations, such as the one we have been experiencing in recent months. The familiar respiratory viruses have been joined by new influenza variants, such as Influenza A, and COVID. This situation has further highlighted the importance of effective management and the ability to adapt quickly to changing circumstances.
This sector, where every minute counts, demands innovative solutions to efficiently manage flow and ensure timely care. Our constant collaboration with healthcare professionals, backed by our experience in real-time location in critical areas such as the surgical block, has allowed us to identify first-hand the needs in the ER.
This is how STELA was born, a comprehensive solution designed to turn chaos into order and effectively and meaningfully manage patients and workflows in emergency environments.
The essential role of emergency department in medical care
The emergency department plays an essential role in healthcare, being the entry point for critical cases and emergencies. Speed and efficiency in this environment are essential to save lives and provide effective care. However, the high demand, complexity of cases, and lack of staff and resources can make this scenario a logistical challenge.
Health professionals are under pressure to allocate resources, manage the constant arrival of patients, and ensure adequate care. In this scenario, lack of organization can lead to delays, and lack of coordination and ultimately negatively affect the quality of care.
STELA: The integrated solution for the emergency department
STELA emerges as the end-to-end solution for optimizing patient flow in the emergency department. Our innovative platform uses real-time tracking technology (RTLS) to monitor the location and status of each patient and resource in real-time. This approach enables efficient coordination and accurate resource allocation.
Reduced Waiting Times: STELA minimizes waiting times by providing real-time information on bed and ward availability, enabling efficient workload distribution.
Smooth Coordination: The platform facilitates communication between healthcare staff, enabling smooth coordination in critical situations and improving emergency response.
Resource Optimisation: STELA optimizes resource allocation, avoiding over- or under-utilization of facilities and staff, and improving operational efficiency.
Improved Patient Experience: By reducing waiting times and ensuring faster and more accurate care, STELA contributes to improving the overall patient experience in the emergency environment.
Real impact and promising future
The implementation of STELA in several hospitals has generated immediate and tangible impacts. One of the outstanding benefits is the significant reduction in the average waiting time to be seen. Hospitals that adopted our solution experienced a remarkable improvement, registering a 40% decrease in the average patient care time.
This achievement translates into a direct transformation of the patient experience by 2023. Thanks to STELA’s efficiency, 250,000 patients have benefited. The speed and accuracy of care have made a difference to these people, providing a more streamlined service focused on individual needs.
However, the implementation of STELA not only provides immediate benefits, it also lays the foundation for a promising future in emergency management. Real-time data collection enables retrospective analyses to identify areas for continuous improvement, dynamically adapting to the changing demands of the emergency environment.
In conclusion, STELA not only organizes chaos in the ED but also redefines efficiency and quality in emergency medical care. By improving patient flow, STELA becomes an indispensable ally for healthcare professionals, helping to save lives and ensure quality care at critical moments.