How IoT helps to build Value-Based Healthcare systems
What does Value-Based Healthcare (VBHC) mean? Why is it necessary to integrate new technologies in healthcare systems now? Why have patients changed their behavior? Many questions have been appearing from some last years up to now, so let’s respond to them together.
“The future is now”- Slogan appeared on the screen when Alexander, the main character of the famous film ‘The Time Machine,’ arrived on May 24th, 2030. We mention this phrase today because it has never been more accurate, especially in medicine with the case of Value-Based Healthcare. The future is now? Absolutely, and we can say it is thanks to Facebook.
Fifteen years of social media changed the human condition and the way we live. Everything we do now is online, performing non-stop, we’re constantly looking at our smartphones and checking our apps. Suddenly, social media has eliminated the difference between our social and private lives and opened up opportunities to speak up about everything. Consumers have started to use social media reviews to make decisions and if your service is not good, everyone will know about it!
These reviews force companies and brands to react faster than ever, constantly improving their customer service and forging a closer relationship with their end users. It is a small wonder that new demands from healthcare patients appeared, and the industry has become involved in the “share your positive/negative experience” game very quickly.
Market statistics report that the global medical tourism market is growing at a rate of 15-25% annually. There are many reasons to change from one’s home hospital to a hospital in another city or even country. These reasons include long waiting lists, high costs and lack of quality care. So how do we avoid this medical migration?
The appearance of the ‘value-based healthcare’ (VBHC) systems declares a new era in relationships between hospitals and patients. According to this business model, the services of providers, including hospitals and physicians, are paid based on patient health outcomes. The benefits of a system extend to patients, providers, payers, suppliers, and society as a whole. Patients spend less money to achieve better health; they pay only for quality care, motivating hospitals to focus on value instead of volume.
Truthfully, the VBHC is a team-oriented approach to patient care, which can help reduce/eliminate healthcare errors that result in patient harm. By adopting evidence-based care standards, hospital processes can be changed to create a better patient care experience and increase care transparency for consumers. Moving from a fee-for-service to a fee-for-value system will take time. Maybe you aren’t ready to cross over these many changes, but relax – our experience proves that one new IoT system can help to transform the business model and generate positive client reviews.
IoT as a magic assistant
The Internet of Things (IoT) has presented a world of possibilities to medicine. Ordinary medical devices that are connected to the Internet can collect valuable data and give more control over management processes/treatments. As Peter Drucker once said, “if you can’t measure, you can’t manage it”, and that it exactly what IoT offers to healthcare organizations, an automatic way to measure their processes in order to improve them, as MYSPHERA’s technology does.
This company brings healthcare organizations an advanced IoT process management platform, based on their own Real-Time Location System (RTLS). New RTLS are slowly replacing passive RFID technologies, which are cheaper but need human intervention to register data, and therefore always bring deviations.
MYSPHERA’s solution allows collecting the location and status of people and equipment inside hospitals through Bluetooth sensors and gateways. These gateways installed in fixed points, along with areas where location coverage is needed, use Bluetooth Low Energy (BLE) to receive information from patients, professionals or any asset that has been tagged with the sensor, and send this information to the system, which integrates perfectly with any HIS or EHR the hospital works with.
This valuable information can be used to design better and more optimized processes, avoiding bottlenecks and controlling hospital’s occupation. Managers and clinicians can use, and-most-likely need, this data to make real time decisions. Furthermore, MYSPHERA’s technology self-initiates the communication between different actors in the process, reducing idle times and increasing the performance.
Everyone knows where a doctor is, what is happening in an Emergency block, or what operating room is free now. That’s a true team-oriented approach!
IoT for patient engagement
Due to the fact we live in the Information Age, patients and their relatives demand to be informed in real time, and they really don’t like feeling the hospital as a black box they know nothing about. Give it to IoT technologies to address this area of opportunity.
MYSPHERA has deployed an app that any family member can download for free and it will shows the patient status in real time. The same dashboard is compatible with TV Screens, where information can be displayed in waiting rooms.
Immediate patient satisfaction and engagement is achieved, and it also reduces staff’s interruptions coming from their relatives asking clinicians for information.